Frequently Asked Questions

Everything you need to know about TSO Manufacturing quality and service.

What is the typical lead time for custom apparel orders?

Standard production for custom manufacturing typically takes 14 to 21 business days, depending on the complexity of the design and order volume.

Do you offer international shipping?

Yes, we ship TSO Manufacturing products worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

What is your return policy for fashion items?

We accept returns on unworn and unwashed items with original tags within 30 days of delivery. Please note that custom-manufactured pieces are final sale unless a defect is present.

How can I track my order status?

Once your order is processed and shipped, you will receive an automated email containing a tracking number and a link to monitor your package's progress.

What materials do you use in your manufacturing process?

We prioritize high-quality, ethically sourced fabrics including organic cotton, premium synthetics, and sustainable blends to ensure durability and comfort.

Can I request a sample before placing a bulk order?

Absolutely. We offer a sampling service for a nominal fee so you can evaluate the fit, fabric, and construction quality before committing to a full production run.